Coming
E-commerce support
Not open yet: commerce is parked. Customers will write on WhatsApp and the assistant will answer within what it may share.
How it runs
- EventA customer via Instagram or WhatsAppAsks about an order.
- PlanThe assistant via modelAnswers under the business's clearance: it can only say what it is allowed to say.
- PlanA human agent via person insideTakes over when the assistant hands off.
- ProposalThe human agent no tool neededA refund is a money proposal that can only be approved by a person, never run on its own.
- ReceiptThe order no tool neededClosed with a receipt.
What you get
Starts withA business
StatusComing
The conversation, the handover, and the refund if one was made.
What it keeps to
- A refund can never run automatically.
- Masked fields stay masked to the assistant and the customer alike.
What exists today
Read from our feature tracker when this page was built.
Built
- WhatsApp channel setup
- One assistant across messaging platforms
- Live takeover console
- Billing desk
Who this fits
Talk to us.
Your company, its size and the first job you would hand to an assistant. A person answers by email.
Tell us your company, its size and the first job you would hand over. A person answers.